Better Service_服务_工程机械网

Better Service

MAXAPEX, AT YOUR SERVICE.

Humble and wholehearted. This is who we are and why we are different. We are here for you – across the entire life cycle, whether hardware or software. We provide you timely, flexible and convenient services and support.

Q1. How can we do if there are problems with the products?
A: Our engineers will analyze the problem for you and find the best solution. If problems happened within the guaranteed time, we can replace the components for you free of charge. We have dealers in some countries, for some technical problems which you can not solve by yourself.

Q2. What is the delivery time for your products?
A: Once we promise the delivery time, we will try our best to fulfill it. Special procedures such as emergency inventory will be used to maintain your uninterrupted supply of the products.

Q3. Is there any guarantee for your products?
A: All of our products have more than one year guarantee.

Q4. How can you control your product quality?
A: Quality is always considered as the most important part during our manufacturing process. All of our products come under strict quality control system from raw material inspection, component inspecting,semi-finished product inspecting,performance test of finished products,to random inspection before delivery.

Q5:If machine or spare parts broken what should we do?
A:Pls send us a Video and our technicans will know the problem,then sales will give you best Solution.